Delivery Policy

Your satisfaction is our number one priority. If you have any queries relating to your order, please feel free to email

Order Processing

All non-personalised orders will be dispatched within 1-2 working days. We will email you the tracking details when they become available.

Shipping - UK Mainland

Standard Delivery: FREE – usually delivered to destination within 2-5 working days.

Express Delivery: £3.99 – usually delivered to destination within 1-2 working days, depending on when what time the order is placed.


Please allow up to 5-7 working days after placing your order for custom embroidery and hot stamping to be to be completed and dispatched. 

Please note, this turnaround can be affected by public holidays and slight delays can be experienced depending on the time of year.